Mastering EQ: Managing Self, Stress, and Interpersonal Relationships at Work

Summary

Emotional Intelligence (EQ) Workplace Training | HRD Corp Claimable training for companies across Malaysia

Emotional intelligence is becoming a necessity rather than a nice to have skill. This course will teach you the foundational knowledge in emotional intelligence, leverage the concepts found in emotional intelligence.

Course Details

Duration: 8 hours (1 Day)

Format: Face to Face Training

Who should attend: This emotional intelligence training programme is designed for executives, managers, and working professionals at all levels who want to strengthen their self-awareness and interpersonal dynamics. It is ideal for anyone seeking to manage workplace stress effectively, navigate challenging interactions, and build collaborative, emotionally resilient working relationships

HRD Corp claimable: Yes

Group size: Up to 50 pax per session with multi trainers support

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HRD Corp claimable · In-house and Public · Customised for your team

Key Contents

Module 1: Self Awareness
The History of Emotional Intelligence
Why Is It Important?
Parts of the Brain
Simplified Emotional Processing
Assessing Strengths and Weaknesses
Assessing Meta-programs
Identifying Emotions

Module 2: Self Management
Personal Improvement Plan
Self Control
Transparency
Swish!
Mindfulness
Self Reference
Integrity
Values Elicitation
Flexibility
Anchoring
6-Step Reframe
Drive
Outcome Specification
Persistence

Module 3: Social Awareness
Service Orientation
Cultural and Diversity Awareness
Become Informed using Ethnographic Research
Social Perceptiveness
Organisational Awareness
Empathy
Mirroring and Matching to Build Rapport
Active Listening
Reflect and Reply

Module 4: Relationship Management and the Future of Emotional Intelligence
Inspirational Leadership
Influence and Persuasion
Developing Others
Conflict Management
Building Relationships and Fostering Teamwork and Collaboration
Future of Emotional Intelligence and Technology

Module 5: Conclusion
Case Studies
Group Activities

Learning Objectives

Upon completion of this program, participants will acquire these:

Learn how to become more self-aware and manage your emotions
Learn how to become more socially aware and build strong relationships
Learn how to lead others using emotional intelligence and leverage new concepts in the growing field of emotional intelligence
Skills and knowledge of emotional intelligence needed to become more aware, empathetic, motivating, and situationally mature

Methodology

Interactive and Engaging Learning
Video/Audio presentations
Brain-friendly Interactive Lecture
Practical Exercises
Group Activities
Role Play
Case Studies

Frequently Asked Questions (FAQ)

1. Is this course claimable under HRD Corp?

Yes, VerdantFlow Consulting is an official HRD Corp Registered Training Provider in Malaysia. Eligible employers can apply for training grant allowances under the HRD Corp scheme via eTRiS, subject to HRD Corp guidelines and approval.

2. Do you deliver in-house corporate workshops outside Kuala Lumpur?

Yes! We deliver customized on-site corporate training at your company premises across Kuala Lumpur, Penang, Johor, Sabah, Sarawak, and nationwide.

4. Will there be certification upon completion?

Yes. Certificate of Completion will be provided.

5. Can be it switch to online training?

Yes. It can be switch to online training upon request.

6. Is there corporate group pricing?

Yes. Feel free to send us your number of participants and we will provide a corporate group rate.

7. How to get in touch for more training information?

Please drop us an email at team@verdantflowconsulting.com or drop us a message via whatsapp below.

8. What other Workplace Wellbeing related courses you have?

Request course outline

Tell us your number of participants
We send a customised quotation
HRDCorp claim and deliver training