Description
This course helps you learn about people to better work and communicate with people. As you learn more about why people do what they do you are better prepared to have better relationships. You will learn about different MBTI and DiSC personalities and how it helps to understand why people do things the way they do.
Learning Objectives
Upon completion of this program, participants will acquire these:
- Learn the ability to work and communicate better with others
- Learn and understand foundational understanding of differences in personalities
- Learn about the Myers-Briggs and DiSC assessments
- Learn how to decipher assessment results
- Learn how to put all of this information together so you can have improved work relationships and communication
- Have the skills and knowledge of people and personalities needed to excel in your career by connecting more effectively with people
No prerequisites are required. Beginner friendly.
Key Contents
Module 1: Understanding Personalities
Working with Others
Communicating with People
Persuading Others
Personalities Matter
Preferences and Tendencies
Leading With
Sliding Scale vs. Absolute
Generalisations and Assumptions
Moods and Circumstances
Critics of Assessments
Assessments Are Not Tests
Allowing Change Over Time
Relationships vs. Work
Module 2: Understanding the MBTI
A Key to MBTI Results: Root Questions
Introversion vs. Extroversion
Sensing vs. Intuition
Feeling vs. Thinking
Perceiving vs. Judging
Simplifying Types of Descriptions
Understanding ISTJ (Inspector)
Understanding ISFJ (Provider)
Understanding ESFJ (Provider)
Understanding INFJ (Counselor)
MBTI and Job Fit
Module 3: Understanding DiSC
DiSC Overview
Observable Behaviours
Debrief Behaviours
Complementary People
Complementary Styles
Behavioural Strengths and Soft Skills
Assessment Results and Personal Brand
Module 4: Better Relationships and Communication
Understanding Your Personality
Understanding People Around You
Allowing Flexibility and Scalability
Best Roles for Personalities
Tow Keys to Your Success
Personalities and Communication with Others
Personalities and Influencing Others
Module 5: Practical Exercises
Case Studies/Role Play
Group Activities
Methodology
- Interactive and Engaging Learning
- Video/Audio presentations
- Brain-friendly Interactive Lecture
- Practical Exercises
- Group Activities
- Role Play
- Case Studies
Certificate of Completion will be provided.
Hardcopy of Training Materials will be provided.
Course Fee: RM 1600.00 / Pax (Nett)
Training Method: Face To Face (Public)
Time: 09.00 AM – 05:00 PM (1 Day)
*This course is convertible to online training upon request.
