Description
Communication skills seem to always be mentioned when someone asks what the most important soft skills are. This course will teach you how to become a better, more effective, more confident communicator.
Learning Objectives
Upon completion of this program, participants will acquire these:
- Learn what makes a great communicator
- Learn tactics that can have a real impact on your communication skills
- Learn how to improve your communication with exercises you can incorporate
- Skills and knowledge of effective communicators needed to impact, inspire, educate, and persuade others
No prerequisites are required. Beginner friendly.
Key Contents
Module 1: Foundations of Communication
Introduction
Importance of Communication
East vs. West
Jargon
Module 2: Effective Communication Tactics
Actually Listening
Intentional Words
Body Language and Voice
Storytelling
Notes and Debriefs
Module 3: Powerful Communication Exercises
Practice Listening
Practice Asking
Practice Presenting
Practice Persuading
Practice Writing
Module 4: Communicating Openly in a Fitting Environment
The Essence of Effective Communication
Best Practices of Effective Communication
Communicating with Emotional Intelligence
Building Trust
Module 5: Conclusion
Case Studies
Group Activities
Methodology
- Interactive and Engaging Learning
- Video/Audio presentations
- Brain-friendly Interactive Lecture
- Practical Exercises
- Group Activities
- Role Play
- Case Studies
Certificate of Completion will be provided.
Hardcopy of Training Materials will be provided.
Course Fee: RM 2500.00 / Pax (Nett)
Training Method: Face To Face (Public)
Time: 09.00 AM – 05:00 PM (2 Days)
