Strategic Problem Solving with Design Thinking
Summary
Design Thinking Training | HRD Corp Claimable training for companies across Malaysia
Looking to foster strategic innovation and structured problem-solving across your corporate teams? VerdantFlow Consulting presents our HRD Corp eligible Strategic Problem Solving with Design Thinking Course in Malaysia. Master human-centered research, root cause analysis, collaborative ideation, rapid prototyping, and organizational design scaling. Delivered as specialized in-house corporate training across Kuala Lumpur, Selangor, Penang, Johor, and nationwide.
Design thinking is a human-centered approach to problem-solving and innovation that focuses on understanding the needs and perspectives of end users. In today’s fast-moving business landscape, organizations face complex challenges that traditional analytical models fail to resolve. Delivering meaningful business innovation requires cross-functional teams to embrace empathy, reframe problems, and iterate solutions rapidly.
Our Strategic Problem Solving with Design Thinking Course in Malaysia equips managers, product leads, and corporate teams with a practical framework to transform operational challenges into strategic innovation opportunities.
Course Details
Duration: 14 hours (2 Day)
Format: Face to Face Training
HRD Corp claimable: Yes
Group size: Up to 50 pax per session with multi trainers support
Who should attend: This programme is structured for cross-functional corporate teams and leaders, including
Person & Executives of all levels: Everyone seeking to find new ways to problem solving and business innovation with design thinking.
Designer & Business Analysts: Professionals responsible for product innovation, process improvement, and service optimization.
Digital Transformation & Product Development Team: Teams driving internal capability development, organizational culture, and user-centered workflows.
Cross-Functional Project Teams: Groups seeking to enhance cross-departmental alignment and collaborative problem-solving capabilities.
Get a free training proposal
HRD Corp claimable · In-house and Public · Customised for your team
Key Module
Our 2-day programme is structured across 8 deep-dive modules combining human-centered strategy, practical exercises, and organizational scaling:
Day 1: Core Frameworks & Prototyping
Module 1: Introduction to Design Thinking
The five stages of the design thinking process: Empathize, Define, Ideate, Prototype, and Test.
Overview of the design thinking mindset, principles, and strategic application.
Module 2: Empathy and User-Centered Design
Techniques for conducting qualitative user research and gathering actionable insights.
Creating accurate user personas and empathy maps to guide product and service decisions.
Developing user-centered solutions grounded in real customer behavior.
Module 3: Ideation Techniques & Divergent Thinking
Techniques for generating creative ideas through structured brainstorming and divergent thinking.
Frameworks for idea selection, filtering, and prioritization.
Creating mind maps and utilizing visual ideation tools.
Introduction to rapid concept iteration.
Module 4: Prototyping and Usability Testing
Rapid prototyping techniques and low-fidelity tools.
Methods for testing prototypes and gathering constructive user feedback.
Iterating and refining solution prototypes based on user evaluations.
Day 2: Strategic Impact & Organizational Scaling
Module 5: Designing for Impact & Real-World Application
Applying design thinking frameworks to complex, real-world business challenges.
Developing creative solutions that meet user needs while addressing corporate constraints.
Navigating operational challenges and technical boundaries during the design process.
Module 6: Collaborative Problem-Solving & Team Dynamics
Building high-performing teams for design thinking initiatives.
Techniques for effective cross-functional collaboration and communication.
Facilitating group brainstorming sessions and objective decision-making.
Module 7: Design Thinking for Business Value
Applying design thinking to create commercial value and drive workplace innovation.
Building a compelling business case for user-centered design initiatives.
Effectively communicating design thinking ROI to executive stakeholders and leadership.
Module 8: Scaling Design Thinking Across Organizations
Integrating design thinking into organizational culture, governance, and daily processes.
Strategies and techniques for scaling design thinking across multiple departments and teams.
Measuring the long-term impact and success metrics of design thinking initiatives.
Curriculum & Learning Overview
| Focus Area | Strategic Learning Pillar | Practical Concepts & Methodologies |
| Problem Definition | Empathy & Root Cause Synthesis | Customer Empathy Maps, Journey Diagnostics, “How Might We” Reframing |
| Idea Generation | Creative Ideation & Prioritization | Divergent Brainstorming, Value-vs-Feasibility Matrix, Solution Architecture |
| Execution & Testing | Prototyping & Feedback Loops | Low-Fidelity Mockups, Process Blueprints, User Testing & Iteration |
Learning Objectives
Upon completion of this comprehensive corporate programme, participants will be able to:
Empathize with End Users: Learn how to understand user needs, perspectives, and pain points to generate creative and innovative business solutions.
Master Structured Thinking: Process a structured, repeatable design thinking flow to optimize resources, reduce trial-and-error time, and achieve higher ROI.
Build & Validate Solutions: Test and refine solutions through practical exercises, rapid prototyping, and real-world case studies.
Drive Collaborative Ideation: Utilize divergent and convergent brainstorming techniques to facilitate cross-functional alignment and decision-making.
Scale Innovation Culture: Understand how to integrate design thinking principles into corporate workflows and organizational culture.
Key Organizational Benefits for Malaysia Companies
Accelerated Innovation Culture: Shift corporate mindsets from reactive firefighting to proactive, structured problem-solving.
Reduced Implementation Risk: Validate business concepts early through rapid low-fidelity prototyping before committing capital.
Enhanced Team Collaboration: Align diverse departmental perspectives around shared user and business goals.
HRD Corp Grant Eligible: Eligible Malaysian employers can apply for training grant allowances under the HRD Corp scheme via eTRiS.
Frequently Asked Questions (FAQ)
1. Is this Strategic Problem Solving course claimable under HRD Corp?
Yes, VerdantFlow Consulting is an official HRD Corp Registered Training Provider in Malaysia. Eligible employers can submit grant applications via the HRD Corp eTRiS portal, subject to standard guidelines and approval processes.
2. Can this training be customized for specific industry challenges?
Yes. We customize workshop case studies and practical exercises to match your organization’s specific sector, whether in banking, manufacturing, technology, retail, healthcare, or public services.
3. Do you deliver in-house corporate workshops outside Kuala Lumpur?
Yes! We conduct customized on-site corporate training sessions at your company premises across Kuala Lumpur, Selangor, Penang, Johor, Sabah, Sarawak, and nationwide.
4. Will there be certification upon completion?
Yes. Certificate of Completion will be provided.
5. Can be it switch to online training?
Yes. It can be switch to online training upon request.
6. Is there corporate group pricing?
Yes. Feel free to send us your number of participants and we will provide a corporate group rate.
7. How to get in touch for more training information?
Please drop us an email at team@verdantflowconsulting.com or drop us a message via whatsapp below.
8. What other HRDCorp claimable UI/UX and Design related courses you have?
Request course outline
- Tell us your number of participants
- We send a customised quotation
- HRDCorp claim and deliver training