Description
This course teaches you about interpersonal skills so that you can become more aware and improve soft skills in the workplace. Most business and technology professionals have heard of the concept interpersonal skills, but few actually understand what it is and more important. In this course you’ll learn to develop and improve workplace relationships, evaluate level of skills, how to work to improve them.
Learning Objectives
Upon completion of this program, participants will acquire these:
- Learn and explore common interpersonal skills to evaluate yourself and others on the team
- Learn how to become more self-aware of interpersonal skills during workplace interactions
- Learn how to make conscious efforts to improve interpersonal interactions with colleagues
- you’ll have the skills and knowledge of interpersonal skills needed to build and maintain meaningful in-person and virtual workplace relationships
No prerequisites are required. Beginner friendly.
Key Contents
Module 1: Types of Interpersonal Skills
Interpersonal Skills Categories
Internal Interpersonal Skills
External Interpersonal Skills
Module 2: Leveraging and Evaluation Framework
Components to Evaluating Skills
Evaluation Framework and Scoring System
Module 3: Understanding an Awareness Model
Awareness Definition and Model Overview
Awareness Types
Module 4: Improving Interpersonal Skills in Workplace
Benefits to Improving Skills
Techniques and Tools to Improve
Module 5: Practical Exercises
Case Studies
Group Activities
Methodology
- Interactive and Engaging Learning
- Video/Audio presentations
- Brain-friendly Interactive Lecture
- Practical Exercises
- Group Activities
- Role Play
- Case Studies
Certificate of Completion will be provided.
Hardcopy of Training Materials will be provided.
Course Fee: RM 1600.00 / Pax (Nett)
Training Method: Face To Face (Public)
Time: 09.00 AM – 05:00 PM (1 Days)
