Description
This introductory course equips working professionals with practical knowledge and hands-on skills to use generative AI responsibly in everyday work. Participants learn how to identify suitable AI tasks, give clear instructions, create workplace content, organise information and review AI-generated outputs.
Learning Objectives
By the end of the programme, participants will be able to:
1. Explain the capabilities and limitations of generative AI.
2. Identify workplace tasks that can be supported by AI.
3. Apply a basic prompting structure to common work activities.
4. Evaluate AI-generated content for accuracy, relevance and confidentiality.
5. Develop a personal plan for applying AI at work.
Suitable for
Executives, managers, administrators, HR professionals, customer-facing employees and other working professionals with limited or beginner-level AI experience.
Key Contents
Module 1: Understanding AI in the Workplace
Module 2: Identifying High-Value AI Tasks
Module 3: Giving Clear Instructions to AI
Module 4: AI for Documents and Information
Module 5: AI for Meetings and Work Planning
Module 6: Reviewing AI-Generated Results
Module 7: Workplace AI Productivity Challenge
Methodology
- Interactive and Engaging Learning
- Video/Audio presentations
- Brain-friendly Interactive Lecture
- Practical Exercises
- Group Activities
- Role Play
- Case Studies
Certificate of Completion will be provided.
Training Materials will be provided.
Training Method: Face To Face (Public)
*This course is convertible to online training upon request.