Description
This course will improve your emotional intelligence by helping you take stock of your current emotional state, influences, and health, laying a strong foundation of awareness for self and relational management.
Learning Objectives
Upon completion of this program, participants will acquire these:
- Gain the ability to understand your main emotional circumstances
- Learn how to recognise signs of high emotional intelligence in others
- Learn to identify key triggers for both positive and negatively connoted emotional responses
- Learn to explore your own emotional intelligence fundamentals and influences
- Skills and knowledge of emotional self-assessment needed to better manage your own emotions and to improve both professional and personal relationships
No prerequisites are required. Beginner friendly.
Key Contents
Module 1: Self-assessing Your Emotional Intelligence
Emotional Intelligence Overview
Module 2: Recognising Signs of High Emotional Intelligence in Others
High Emotional Intelligence
Noticing People with High Emotional Vocabulary
Noticing People Who Thank, Apologise and Praise
Noticing People Who Move on From Setbacks
Noticing People Who Say “No”
Self-reflective Questions
Module 3: Realising How You React to Other People
Assessing Your Reactions
Recognising Positive Emotional Triggers
Recognising Negatively Connoted Emotional Triggers
Developing an Ongoing System for Tracking Emotional Patterns
Module 4: Exploring Your Own Emotional Intelligence Fundamentals
Emotional Intelligence Fundamentals
Considering Your Personal Strengths and Weakness
Considering Emotional Influences Outside the Workplace
Considering How the Past Impacts the Present
Considering Your Degree of Emotional Authenticity
Module 5: Understanding Pros and Cons of Emotional Intelligence Tests
Emotional Intelligence Tests
Understanding the Origin of an Emotional Intelligence Test
Contextualising Test Results
Module 6: Conclusion
Review of Critical Course Concepts
Additional Emotional Intelligence Resources
Methodology
- Interactive and Engaging Learning
- Video/Audio presentations
- Brain-friendly Interactive Lecture
- Practical Exercises
- Group Activities
- Role Play
- Case Studies
Certificate of Completion will be provided.
Hardcopy of Training Materials will be provided.
Course Fee: RM 1600.00 / Pax (Nett)
Training Method: Face To Face (Public)
Time: 09.00 AM – 05:00 PM (1 Days)
